Tesan’s business activities include sales, service, maintenance, and repair of all types of systems, elements, products, accessories, and related electronic and mechanical parts, as well as all types of electrical and electronic device parts and systems used in audio, data, and video communication. The following are the elements that Tesan values and that constitute the quality policy when carrying out the processes listed above:
- Tesan is committed to completing orders on time and in full by developing the appropriate campaign, price, and product strategies, as well as monitoring and analyzing the market, technological developments, customer trends and requirements, and rival products and campaigns, Ensuring constant happiness of Tesan business partners by responding rapidly to after-sales service needs,
- Providing its customers with the ease of receiving all of their information technology and communication product needs from a single source,
- Researching and monitoring new technologies, products, and suppliers in its industry in order to increase collaboration by adding the appropriate ones to its product and supplier portfolio,
- Improving the qualifications and creativity of its employees through continuous training programs that encourage all employees to discover and practice improvement opportunities,
- Establishing continuous and healthy communication with its business partners and suppliers, as well as ensuring that they are actively involved in improvement activities,
- Pursuing all activities in compliance with regulatory requirements and the ISO 9001:2015 Quality Management System standard,
- Creating continuous development by measuring company performance on the basis of system, product, and people, evaluating internal audits and business processes and maximizing the efficiency of processes through continuous improvements, based on the principle of “You can’t manage what you can’t measure.”
Chairman of the Board
Hasan Yücel YİĞİT